We are a technology company, so we like to build new cutting-edge tools. Which is why we have been focussing on integrating AI and chatbots into our insight gathering and delivery strategy. Our LLM analyses customer intent and adoption, as well as competitor information to support our sales and other teams.
In this session, you will learn:
- Building internal AI tools for CI/MI and customer insights: what to prioritize?
- How to utilize internal and external data sources?
- How to find balance between primary and secondary CI and cutting-edge AI tools?
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