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Session

3 | Challenge your Peers Session

Monday, October 06

04:35 PM - 05:35 PM

Live in Berlin

Less Details

  • How to effectively gather feedback from B2B customers in diverse industries for comprehensive insights?
  • How to structure customer insight processes in B2B, ensuring alignment with compliance and security standards?
  • How can organizations balance gathering valuable B2B customer insights with strict compliance and security measures?
  • What strategies enable organizations to use B2B customer insights for continuous improvement and heightened responsiveness?
Workshop

Speaker

Andrew Whinney

Global MI and CI Manager, MSC Mediterranean Shipping Company

Company

MSC Mediterranean Shipping Company

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

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